Shipping policy

Welcome to SH Mart! We process all orders within 1 to 2 business days, and standard delivery across the UAE takes approximately 2 to 3 business days at a flat rate of 15 AED. Once your package is shipped, a tracking number will be sent to your email or phone number so you can easily monitor its journey. For Cash on Delivery (COD) orders, our team may contact you for quick verification before dispatch, so please ensure your contact number is active. In case your items arrive damaged, or if you have any questions regarding your delivery, please contact our customer support team immediately at sh.mart011@gmail.com or via WhatsApp at +92 343 1417140.